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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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michael hill

June 15, 2026

5  out of  5
rating by michael hill
"Jon & Forest provided exceptional service today. Both were very friendly and were willing to help out anyway they could. Thank you, Jon & Forest. May the Lord bless you and keep you."
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Jeanetta Moore

June 15, 2026

5  out of  5
rating by Jeanetta Moore
"I called to setup a new policy and Rebecca was very helpful and made the process very easy. We use Miles Cooper for all of our insurance needs."
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Mark Garlington

June 11, 2026

5  out of  5
rating by Mark Garlington
"Ive had a fantastic experience with this team, especially Merek, any request ive made thus far has been met with expedient responses and execution. Really made the transition seamless moving from out of state to Raleigh. Very much appreciated!"
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Jim Hall

June 9, 2026

5  out of  5
rating by Jim Hall
"Jon was very knowledgeable, helpful, and patient."
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Kim Erickson Yaman

June 8, 2026

5  out of  5
rating by Kim Erickson Yaman
"I’ve been with this State Farm agency for many years for many reasons, including their spectacular customer service. Whether it’s needing a jump start after two weeks of winter storms or needing to add my grandson to my car insurance policy, the agents and support folks always answer promptly, kindly and with utmost professional courtesy. I love having faith that a human will answer my calls and knows the answer to my question or finds out and calls me back within a couple minutes. I would not even considering switching to anywhere else (even if one day my grandson runs his own insurance agency, probably!)."
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Tanya Guillory

June 5, 2026

5  out of  5
rating by Tanya Guillory
"Every time I’ve called Miles Cooper’s State Farm Agency and dealt with Jon Wyatt he has been kind, patient, and accommodating. He’s taken the time to answer all my questions and concerns and provided service in a timely and efficient manner. I would recommend this agency to anyone who require they’re needs to be met with the utmost professionalism."
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Warakorn Choksirisawat

June 2, 2026

5  out of  5
rating by Warakorn Choksirisawat
"Great service and very helpful staff. Rebecca is very Friendly, professional, and always willing to help. Highly recommend!”"
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Robert Woessner

May 19, 2026

5  out of  5
rating by Robert Woessner
"Great office! The staff is very responsive and professional. It's so great to have an actual agent to talk with and people that pick up the phone when you need assistance. Much appreciated!"
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Bryce Lanning

May 15, 2026

5  out of  5
rating by Bryce Lanning
"Great experience!"
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leena lassiter

May 14, 2026

5  out of  5
rating by leena lassiter
"Great company, all the staff here is super helpful! We are going on about 12 years of business with them and we definitely happy & recommend them!!"
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Ryan

May 14, 2026

5  out of  5
rating by Ryan
"Jon Wyatt is very personable and knowledgeable, he went out of his way to explain how Insurance policy’s apply to real life situations. He broke down how life insurance works and is actually very critical to get to protect my family, it seemed like a complicated product and he made it simple to understand. Highly recommend this office and especially Jon!"
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Hal Wilson

May 8, 2026

5  out of  5
rating by Hal Wilson
"Service is beyond amazing."
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coachewest

May 7, 2026

5  out of  5
rating by coachewest
"I spoke with Jon and he was very personable and took his time to try to get me the best deal possible. While it was not financially feasible for me to switch carries he was very understanding of that fact and made to pressure attempts at all to get me to move. One of the best experiences I have had with an online person."
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Vishal Ruparelia

May 6, 2026

5  out of  5
rating by Vishal Ruparelia
"I’ve had a great experience working with Miles and the team for both my auto and home insurance, as well as an additional property policy. From the start, they have been responsive and proactive. Anytime I’ve had questions about coverage, policy adjustments, or just wanted to better understand my options, they’ve taken the time to walk me through everything clearly without making it feel overwhelming including policy updates, documentation, and communications. Overall, it’s been a smooth, reliable experience across multiple policies, and I would recommend this office to anyone looking for knowledgeable, dependable insurance support."
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Daniel Capua

April 30, 2026

5  out of  5
rating by Daniel Capua
"John did a great job explaining both the car and homeowner insurance Very pleased and got a good rate"
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Graham Leonard

April 13, 2026

5  out of  5
rating by Graham Leonard
"Have almost always had great service from State Farm over 48 years. Today Merek went over the top helping me. He now is our guy as our agent Miles."
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Paige B.

March 27, 2026

5  out of  5
rating by Paige B.
"Jon made the life insurance process way easier than I expected. He explained everything clearly, answered all my questions, and made the process simple and easy to understand. He was genuinely friendly and easy to talk to."
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Shareeka Richardson

March 24, 2026

5  out of  5
rating by Shareeka Richardson
"Merek (I hoped I spelled his name right) is so patient & understanding which was less frustrating for me & I appreciate that so much!! His hospitality is amazing and I hope he keeps up the good work!!! With people like you, it makes hectic situations less complex!! Thank you Merek!!"
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Forrest Mattingly

February 24, 2026

5  out of  5
rating by Forrest Mattingly
"Miles Cooper State Farm is amazing, The staff is incredibly knowledgeable and helpful. They always make sure my questions and answered and any issues i have are. Jon was incredibly helpful with helping set up life insurance for my wife and I. Rebecca is always so helpful with my in-depth, complicated insurance questions. Highly recommend this office for your insurance needs. Also it being attached to Nora Cafe is an added bonus"
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Dylan Gibson

February 20, 2026

5  out of  5
rating by Dylan Gibson
"You’re in good hands here. 10/10"
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Blanche Baker

October 24, 2025

5  out of  5
rating by Blanche Baker
"Merke Finn is an awesome agent. He took his time and explained the cost, the limits and about the bundles and discounts. I ended up just taking the renters insurance because I had just changed my auto insurance. I am looking forward to working with him on my auto insurance in the future. His customer service and agent skills are on point. It is always a pleasure speaking to and working with him. AWESOME!!!!"
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Caleb Klas

October 18, 2025

5  out of  5
rating by Caleb Klas
"Zachary Dubner was absolutely fantastic! He helped me set up home, auto, and life insurance to fit my needs! He was very professional and had a wonderful personality that made me feel confident that I was in good hands!"
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Flap

October 16, 2025

5  out of  5
rating by Flap
"i just wanna thank Zachary Dubner. top notch customer service...🫡"
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Shivam Sukhwal

October 15, 2025

5  out of  5
rating by Shivam Sukhwal
"Zack Dubner is the epitome of being a good neighbor. The services provided by him and the team at Miles Cooper is better then then any other insurance provider I have ever worked with in the past because along with insurance they gave me something more important... assurance and that's what sets them apart."
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SBWalker

October 15, 2025

5  out of  5
rating by SBWalker
"Had a great experience here, Zach D was super helpful and informative. Really appreciated the extra care he gave in helping me decide which insurance plans worked best for my family."